At Empire Cuts, we are committed to protecting the privacy and personal information of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with UK regulations and rights. By using our website, you consent to the terms of this Privacy Policy.
- Information We Collect: We may collect personal information that you voluntarily provide to us, such as your name, contact details (including email address and phone number), and any additional information you choose to share with us through our contact form or online booking system.
- Use of Information: We use the information collected to provide and improve our services, respond to inquiries or booking requests, and communicate with you regarding your appointments or other relevant information. We may also use your information to personalize your experience and send promotional or marketing communications if you have opted to receive them.
- Data Security: We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security practices, including encryption and secure socket layer (SSL) technology, to safeguard your data during transmission.
- Third-Party Disclosure: We do not sell, trade, or transfer your personal information to third parties without your consent, except as necessary to fulfil our services or comply with legal obligations. We may share your information with trusted service providers who assist us in operating our website or conducting our business, as long as they agree to keep the information confidential.
- Cookies and Analytics: Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and track user preferences. You can adjust your browser settings to refuse cookies if you prefer. We may also use third-party analytics services to collect and analyse non-personal information about website usage, which helps us improve our services and marketing efforts.
- Your Rights: As a UK resident, you have certain rights regarding your personal information under applicable data protection laws. These rights may include accessing, correcting, or deleting your information, as well as objecting to or restricting certain processing activities. If you wish to exercise these rights or have any concerns about how we handle your personal information, please contact us using the information provided below.
- Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated version on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.
- Contact Us: If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at Empirecuts.x@gmail.com .
Non-Refundable Deposits:
At Empire Cuts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information related to the non-refundable deposits you make when booking our services.
- Information Collection: When you make a deposit to secure your appointment, we collect certain personal information, including your name, contact details, and payment information. This information is necessary to process your deposit and reserve your desired time slot.
- Purpose of Deposit: The deposit you provide serves the purpose of securing your appointment and ensuring the availability of our services. It allows us to allocate dedicated time and resources to meet your specific grooming needs.
- Non-Refundable Policy: Please note that all deposits made for bookings are non-refundable. This policy helps us maintain fairness and availability for all our valued clients. We understand that unforeseen circumstances may arise, but as a business, we rely on the commitment of our clients to honour their appointments.
- Deposit Retention: We retain the deposit as compensation for reserving your requested time slot and potential loss of business due to any cancellations or no-shows. By providing the non-refundable deposit, you agree to these terms and acknowledge that the deposit amount will not be refunded.
- Information Security: We take appropriate measures to protect your personal information. Your payment details are securely processed through reputable payment gateways, and we implement industry-standard security protocols to safeguard your data.
- Third-Party Disclosure: We do not disclose your personal information or deposit details to third parties, except as required by law or if necessary to fulfil our contractual obligations. Your information is treated confidentially and used solely for the purpose of managing your appointment.
- Data Retention: We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
- Updates to Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised version will become effective immediately.
By making a deposit for your appointment, you signify your acceptance of this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us for further assistance.
Last updated: 24/06/2023